Customer Care / Warranty

Venini's customer care program is supported by Home Appliances, a supplier that brings a range of cooking brands to the market and specialise in providing expert after sales assistance to customers Australia wide.

Our mission at Venini is not only to offer you a quality product but to provide you with the support that you deserve when you purchase one of our appliances.
Our friendly Customer Care team will take care of your every enquiry. Whether an explanation of the various cooking functions, what temperatures to set for each oven function, how to maintain your appliance or a warranty question we are here to help.

Please call 1800 444 357 or email customercare@hapl.com.au for any query including spare parts. You will need to have handy the type, model number and serial number of your appliance as well as the date and place you purchased the appliance.

Your Venini appliance is supported by a 2 year parts and labour customer care program provided by Home Appliances PTY LTD.

Please be aware of the Venini Warranty Terms and Conditions as found here